Shipping policy
Shipping Policy
Thank you for shopping at Crowned & Calm. We are dedicated to delivering your wellness and self-care tools as smoothly and quickly as possible. Please review our shipping policies below.
1. Digital Products (Instant Delivery)
For all digital products, including our Ebooks, Digital Guides, and Mini-Courses:
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No shipping fees apply.
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Upon completing your purchase, you will receive an instant email with a secure link to download or access your digital items.
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Please ensure you provide a valid email address at checkout. If you do not receive your access email within 15 minutes, please check your spam folder or contact us.
2. Order Processing Time (Physical Products)
For physical items such as Print Books and Affirmation Cards:
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All orders are processed within [1 to 3] business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped.
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Please note: High volume periods or carrier delays may slightly extend processing times.
3. Domestic Shipping Rates and Estimates
We offer standard and expedited shipping options within the United States. Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: [3-5 Business Days] - [Calculated at checkout / $X.XX / Free over $50]
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Expedited Shipping: [1-2 Business Days] - [Calculated at checkout / $X.XX]
4. International Shipping
Currently, we [do / do not] offer international shipping for our physical products. (If yes: Shipping charges and estimated delivery times for international orders will be calculated and displayed at checkout. Customers are responsible for any customs and import taxes that may apply.) Note: Our digital products are available globally without any shipping restrictions.
5. How do I check the status of my order?
When your physical order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within [X] days of receiving your shipping confirmation email, please contact us at the email below with your name and order number, and we will look into it for you.
6. Damages and Issues
Please inspect your order upon reception. If your physical items arrive damaged, defective, or if you receive the wrong item, please contact us immediately so that we can evaluate the issue and make it right.
Contact Information
If you have any further questions regarding your shipping or digital downloads, please reach out to us:
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Trade Name: Crowned & Calm
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Email: gthomas@mindfulinnovations.net
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Physical Address: Crowned & Calm, 5118 PARK AVE STE 305, Memphis TN 38117, United States